Terms and Conditions – Toy Kingdom

Last Updated: November 13, 2026

1. Introduction

Welcome to Toy Kingdom! These Terms and Conditions govern your access to and use of our online store and the purchase of products from our website.

By visiting our website, browsing our products, or placing an order, you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase.

Toy Kingdom is an online retail store specializing in toy guns, building blocks, plush toys, and other fun products designed to encourage creativity, imagination, and enjoyable playtime.

2. Store Information

Store Name: Toy Kingdom
Email: contact@toykingdom.es
Business Address: Carrer Ricardo Romero, 1, 46791, Benifairó de la Valldigna, València, Spain

For any questions, concerns, or requests regarding these Terms and Conditions, please contact us using the email address above.

3. Eligibility and Use of Our Website

By using our website, you confirm that:

• You are legally capable of entering into a binding purchase agreement.

• Any information you provide during registration or checkout is accurate and complete.

• You will use our website for lawful purposes only.

• You will not engage in activities that could damage, disrupt, or interfere with our website or its services.

If you are under the age of 18, you should use our website and make purchases with the involvement and supervision of a parent or legal guardian.

4. Products and Descriptions

At Toy Kingdom, we make every reasonable effort to ensure that product descriptions, photographs, specifications, and prices are accurate and up to date.

Our product range includes:

• Toy Guns: Play accessories designed for recreational and imaginative activities.

• Building Blocks: Creative construction toys that encourage problem-solving and imagination.

• Plush Toys: Soft, cuddly toys suitable for play, decoration, and gifting.

Please note that actual product colors, sizes, packaging, and appearances may vary slightly from the images displayed on our website due to screen settings, lighting, or manufacturing updates.

All products are subject to availability. We reserve the right to discontinue products or update product information when necessary.

5. Orders and Order Acceptance

When placing an order through our website, you agree to provide accurate billing, shipping, and contact information.

After submitting your order, you will receive an order confirmation by email acknowledging receipt of your purchase.

Please note that receiving an order confirmation does not necessarily mean that the order has been dispatched.

We reserve the right to refuse or cancel an order in circumstances such as:

• The product is unavailable.

• There is an obvious pricing or product description error.

• Payment authorization cannot be obtained.

• The order appears to involve fraudulent or unauthorized activity.

• Incorrect or incomplete customer information has been provided.

If your order is cancelled after payment has been received, we will arrange a refund using the original payment method, subject to applicable law.

6. Prices and Payments

All prices displayed on our website are expressed in euros (EUR), unless otherwise stated.

Applicable taxes, including VAT where required, will be displayed before you complete your purchase.

Shipping fees and any additional charges will be communicated during checkout before the order is finalized.

We accept the payment methods made available on our website at the time of purchase.

By completing a transaction, you confirm that you are authorized to use the selected payment method.

Toy Kingdom reserves the right to correct pricing errors and update product prices. Any price changes will not affect orders that have already been accepted, except where applicable law permits otherwise.

7. Shipping and Delivery

We aim to process and dispatch orders as efficiently as possible.

Available shipping methods, estimated delivery times, and shipping charges will be displayed during checkout or explained in our Shipping Policy.

Delivery times are estimates and may be affected by circumstances beyond our control, including transportation delays, weather conditions, customs procedures, or other unforeseen events.

Unless another delivery period has been expressly agreed, orders will be delivered within the legally applicable period, generally no later than 30 calendar days after the conclusion of the purchase contract.

If delivery cannot be completed within the agreed or legally applicable period, customers will be informed of their available rights and options.

8. Returns and Right of Withdrawal

Customers purchasing products online within the scope of applicable consumer protection legislation generally have the right to withdraw from their purchase within 14 calendar days of receiving the goods, without providing a reason.

To exercise this right, customers must notify us clearly within the applicable withdrawal period by contacting:

Email: contact@toykingdom.es

Customers must return the products within 14 calendar days after notifying us of their decision to withdraw.

Unless otherwise required by law or agreed by Toy Kingdom, customers are responsible for the direct costs of returning products.

Returned products should be handled with reasonable care. Customers may be responsible for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the products.

Once a valid withdrawal request has been received, we will issue the applicable refund within 14 calendar days, subject to our legal right to withhold reimbursement until the returned goods have been received or evidence of their return has been provided.

Refunds will generally be made using the original payment method.

Certain statutory exceptions to the right of withdrawal may apply, including clearly personalized products and other categories specified by law.

Nothing in this section limits any mandatory consumer rights.

9. Legal Guarantee and Defective Products

All products sold by Toy Kingdom are covered by the mandatory legal guarantee of conformity under applicable Spanish and European consumer protection legislation.

For consumer goods subject to the current Spanish statutory regime, the legal guarantee generally lasts three years from delivery.

If a product is defective, damaged, or does not conform to the purchase agreement, customers may be entitled to have the product repaired or replaced free of charge, or to receive an appropriate price reduction or contract termination and refund where legally applicable.

Customers should contact us at contact@toykingdom.es and provide their order details together with a description of the issue.

The legal guarantee does not affect or replace any additional rights granted by applicable consumer protection legislation.

10. Product Safety and Responsible Use

Toy Kingdom encourages safe and responsible play.

Customers should carefully read product descriptions, age recommendations, warnings, and instructions before purchasing or using any toy.

In particular:

• Toy guns must only be used as intended and in accordance with their safety instructions.

• Toy guns should never be pointed at people's faces or used to threaten or frighten others.

• Building blocks and small components should be kept away from children who may accidentally swallow them.

• Plush toys and other products should be used according to their recommended age guidelines.

• Parents and guardians are responsible for supervising children when necessary.

Customers should discontinue the use of any product that appears damaged or unsafe.

11. Intellectual Property

All content displayed on the Toy Kingdom website, including text, photographs, graphics, logos, designs, product descriptions, and other materials, is protected by applicable intellectual property laws.

Unless expressly authorized, customers may not reproduce, distribute, modify, publish, or commercially exploit any website content without prior written permission from the relevant rights holder.

12. Website Availability and Security

We aim to maintain the availability and proper functioning of our website. However, we cannot guarantee uninterrupted access at all times.

Temporary interruptions may occur due to maintenance, technical problems, security updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue certain website features when necessary, without affecting rights already acquired by customers under applicable law.

13. Limitation of Liability

Toy Kingdom will not be responsible for losses arising from improper use of products, failure to follow safety instructions, or unauthorized interference with our website, to the extent permitted by applicable law.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, these Terms do not limit consumers' statutory rights relating to product safety, defective goods, legal guarantees, or other mandatory consumer protections.

14. Privacy and Personal Data

Toy Kingdom respects the privacy of its customers and is committed to protecting personal information.

Personal data collected through our website may be processed for purposes such as:

• Processing and managing customer orders.

• Arranging payments and deliveries.

• Responding to customer enquiries.

• Providing customer support.

• Meeting applicable legal and regulatory obligations.

Personal information will be handled in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR).

Please refer to our Privacy Policy for further information about how personal data is collected, used, stored, and protected.

15. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, delivery services, or other external platforms.

These third-party services operate independently and may have their own terms, conditions, and privacy policies.

Toy Kingdom is not responsible for the content, policies, or practices of external websites, except where applicable law provides otherwise.

16. Changes to These Terms and Conditions

Toy Kingdom reserves the right to update or modify these Terms and Conditions when necessary to reflect changes in our business operations, products, services, or applicable legislation.

The latest version will always be published on our website with its updated revision date.

Changes will not retroactively affect completed purchases or diminish mandatory consumer rights.

We encourage customers to review this page periodically.

17. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Spain and applicable European Union legislation.

Any disputes arising from purchases made through Toy Kingdom will be handled in accordance with applicable Spanish and European consumer protection laws.

Where the customer qualifies as a consumer, nothing in these Terms and Conditions deprives them of the protection afforded by mandatory laws applicable in their country of habitual residence.

Consumers may also seek assistance from the relevant consumer protection authorities or consumer dispute resolution bodies.

18. Contact Information

If you have any questions regarding these Terms and Conditions, our products, or your orders, please contact us:

Toy Kingdom

Email: contact@toykingdom.es

Address: Carrer Ricardo Romero, 1, 46791, Benifairó de la Valldigna, València, Spain

We appreciate your trust in Toy Kingdom and thank you for choosing our store.

Thank you for shopping with Toy Kingdom!